Contact
Get in touch
One address, read by the person who builds LiveVault. Write from the form below or use the address directly — both land in the same inbox.
Write a message
Say what you need
Pick a topic so it reaches the right pile, then write the message. Everything stays on your machine until you send it.
Response times, honestly
LiveVault is built by one person alongside other work, so there is no guaranteed response time and no support rota. In practice most messages get a reply within a couple of days. Security reports get looked at first — if something is urgent, say so in the subject line.
Email only
There is no support phone number and no live chat. Email keeps every request in one place with a written record, which matters more than speed when the subject is someone’s private media.
Or skip the form
Straight to the inbox
Each link opens your mail client with the subject line already filled in.
Something is broken
A link that will not open, an upload that fails, or anything behaving unexpectedly.
Email about thisSecurity report
Vulnerability reports are read and taken seriously. There is no bug bounty and no formal SLA, but you will get an honest answer on whether and when it will be fixed.
Email about thisPricing or plans
Questions about the planned tiers, or telling me the pricing is wrong before it goes live.
Email about thisData deletion
Ask for an account and its links to be removed. Media is deleted from storage and the records are dropped.
Email about this