Contact
Get in touch
Use the support inbox for product, security, and data questions. For direct purchase questions, write to the owner inbox.
Write a message
Say what you need
Pick a topic so it reaches the right pile, then write the message. Everything stays on your machine until you send it.
Response times, honestly
LiveVault is built by one person alongside other work, so there is no guaranteed response time and no support rota. In practice most messages get a reply within a couple of days. Security reports get looked at first — if something is urgent, say so in the subject line.
Support runs on email
Support is handled over email rather than live chat. It keeps every request in one place with a written record, which matters more than speed for anything about a tool that touches what you’ve saved. The number below reaches the business, not a support desk.
Where LiveVault is
LiveVault89 Middle Road
Kolkata, West Bengal 700014
India
Full company details are on the company page.
Or skip the form
Straight to the inbox
Each link opens your mail client with the subject line already filled in.
Something is broken
A link that will not open, an upload that fails, or anything behaving unexpectedly.
Email about thisSecurity report
Vulnerability reports are read and taken seriously. There is no bug bounty and no formal SLA, but you will get an honest answer on whether and when it will be fixed.
Email about thisFeature idea
Something you wish it saved, sorted, or searched differently — before it's built one way and hard to change.
Email about thisPrivacy question
Anything about what's stored, where, or why — beyond what the privacy and security pages already cover.
Email about this